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Testimonials / Mail Order & Store Reviews
From our Customer Postbag...



Our primary space for customer reviews of our store and/or mail order department is now based at Trustpilot.com. (All the our reviews on the Trustpilot site come from verified customers, so you can be assured of their bona fides.) However, If you wish, you may still contact us directly; we are always glad of your feedback.

Here are a selection of kindly expressed opinions sent to us in the past:


To: Andrew Kelly <sales@bigtall.co.uk>
Date: Tue, 24 May 2016 15:46:45 +0100
Subject: Re: Feedback
 
Hi Andrew
 
Many thanks for the reply, I have bought many products from yourselves ...to that end I have always recieved fast and correct orders.
 
Your prices and quality are second to none...I have travelled several times from nottingham where I live, to your Erdington store but to be honest your online ordering process is really effective and very reliable !
 
I give permission for you to use my feedback however you feel will benefit your excellent service and products
 
Once again many thanks and keep up your great work, from a very satisfied customer
 
Gary Rosam

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To: sales@bigtall.co.uk
Date: Sun, 20 Mar 2016 14:47:35 +0000
Subject: Great service

Thank you for the service I when received when I ordered a suit for my son. 
I was very impressed with your phone call to check the details of the suit and delivery instructions, and to clarify that you had the suit and size in stock. 
The delivery was great, and came within the 1 hour slot I was given. 
The suit is really well made and a good fit, it will look great in the wedding photos for my younger son.
I will certainly be ordering from you again. 
 
Thank you 
Joy Stokes

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To: "sales@bigandtallmenswear.co.uk" <sales@bigandtallmenswear.co.uk>
Date: Fri, 18 Sep 2015 14:23:53 +0100 (UTC)
Subject: Thanks
 
Many thanks for the prompt delivery of the blazer I ordered I am very pleased with the quality and fit its spot on. I hope to return for another one in a few months time when I hopefully will be smaller. Many thanks ......Bob Mcginlay

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To: "sales@bigandtallmenswear.co.uk" <sales@bigandtallmenswear.co.uk>
Date: Thu, 17 Sep 2015 14:26:34 +0100 (UTC)
Subject: Consignment ref JC539696356GB.

Good day,

Just a brief note to thank you for my first experience of dealing with you. Your site recognised my address and removed the VAT and, when I decided to make a second order and include a note asking if you could combine the postage, I recieved a Paypal refund for the second postage charge.
 
Many thanks,

Peter

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To: sales@bigandtallmenswear.co.uk
Date: Tue, 27 Jan 2015 11:09:15 +0000
Subject: Re: Your recent order with www.bigandtallmenswear.co.uk

Dear Big and Tall man, recent order (Ref: 54190) went swimmingly. Good punctiality and good packaging.


No problems whatsoever, try and maintain this excellent service with competitive prices and the business will flourish.

Your satisfied customer No. 54190. 

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To: "sales@bigandtallmenswear.co.uk" <sales@bigandtallmenswear.co.uk>
Date: Mon, 26 Jan 2015 08:32:23 +0000 (UTC)
Subject: Re: Your recent order with www.bigandtallmenswear.co.uk
 
Thank you so much. I am very happy with my purchases as my husband is a large man it is hard to get slippers that he can get on and off easily so the Velcro Slippers were perfect.
 
The Dressing Gown is very light and a comfortable fit exactly what was needed Thank You.
 
Delivery was prompt.
 
Regards,
Linda.

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To: James Wright <feedback@bigtall.co.uk>
Date: Wed, 22 Oct 2014 19:45:37 +0100

Dear James

I want to thank you for your most excellent service:-
I enquired - I got immediate responses and advice - I ordered - the goods (a Blazer for my extra tall husband) - arrived the next day.
The blazer is excellent quality - it even came in its own 'wardrobe' bag; it's a perfect fit - and a very reasonable price.
Thank you so much for your service! Please add me to your mailing list for future reference. My husband is 6' 8 tall - it is very difficult to get good quality clothing and shoes (and socks!) for him. It seems I have found a quality; efficient company to help me at last !!

Thankyou.
Ann Truscott.













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Customer Review Letter
 
 You can also share your views on our mail order service or our stores via Googletwitter or our facebook page. Or you can contact us directly if you prefer. Your feedback is always important to us and will be used to maintain/improve our services or product range in the future.

Customer reviews of individual products in our current range can be viewed in the Customer Reviews box-out at the bottom of each product's page. You can also place your own product review by clicking on the blue "Create Your Own Review" button there. So, point out your favourites today to see them or similar products repeated in future seasons.