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Credit/debit card information is processed through our renowned third-party secure server SagePay. Their site opens in a separate webpage so that you may still refer to the details of your basket, if you need to, while entering this information. (Paypal customers can avoid entering their card details each time by paying using the applicable link.)

This set-up, in line with that of most smaller ecommerce retailers, provides the greatest security and full PCI compliance for your payment details; as such John Banks has absolutely no access to your card details when orders are placed online. Placing your order in this fashion is indeed the safest method to make your transaction.

Privacy Notice

John Banks Big & Tall Menswear does not disclose any of its customers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item and to store delivery addresses. The address book is used to store your details if you select to register with us. You can ask to be removed from this database at any time by letter, fax, e-mail or telephone.

During the payment process, we ask for personal information that both identifies you and enables us to communicate with you.

We will use the information you provide only for the following purposes:

To send you newsletters and details of offers and promotions in which we believe you will be interested.

To improve the content, design and layout of the website.

To understand the interests and buying behavior of our registered users.

To perform other such general marketing and promotions focused on our products and activities.

If you have any concerns about any of this procedure please call us on 0121 373 5450.


We have taken the appropriate measures to ensure that your personal information is not unlawfully processed. John Banks Big & Tall Menswear uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including ‘firewalls’ and secure socket layers.