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Introduction to bigtall.co.uk

Why John Banks online?
What does this site offer that others don't?

Welcome to John Banks Big & Tall Menswear online.

Why shop with us? Well, apart from the standard of our menswear, its quality and value-for-money - a stylishness and range that others struggle to match - and an unsurpassed quality of service and after-sales care that our regular customers are only to happy to tell of..? All with that down-to-earth, common-man, non-corporate touch, that only an established family business can provide..? Let's just say, we hope you'll also find that this incarnation of our website is one of the the best in the Big & Tall Menswear field too... 

Among all the usual features, you will find that we have made several enhancements here to aid and speed your overall buying experience.

Live Stock View... in a Single Glance
The 'Live Stock' matrix on each product page allows you to see in an instant what we have available in any given product. No more selecting your size via fiddly drop-down boxes! You can now see the whole of the product's stock range without another click. More accuracy and fewer disappointments for you! In addition, click on a size and you can also see exactly how many of that particular size/colour we have in our warehouse. No more doubts about whether we are going to sell out in your size! Or if it is the right time to grab the last of your favourite items whilst we still have them!
     Click here to see our Ordering Page if you require more help on how to make your purchases.

CLICK & COLLECT SERVICE - Pre-pay Online for Speedy In-Store Collection
Do you live local to us and need your goods fast? Now you can get that... Don't want to miss out on grabbing that last item in stock before you can get into our store? Now you no longer have to risk that... New to our online checkout here is the facility to pay for your goods and then collect them from our store at a time of your choice - even on the same day! (This can be particularly handy if your intended purchases include items from our footwear departments and/or BigTall4Less as well as from our main store. Now all can be done in one swift transaction without the need to switch between stores when you arrive.)
     Simply select "Store Collection" as your Despatch Preference before adding the date and rough time on which you would like to collect your order in the Special Instructions box on the same page. (Working hours only please. Check our 
Location and Opening Times before placing your order.) Please allow at least 90 working minutes from placing your order to collection time. (All collections that include non-footwear items are made from the usual till point at 522 Slade Road. Footwear only collections are from 516 Slade Road.)

Enhanced Loyalty Scheme
We still have our loyalty point scheme from our previous website but this feature has now been extended to include all your transactions with us. Yes, that’s on every mail-order and in-store purchase you ever make with us! Each time you buy you will earn money back that can be used against your next purchase with us! No 'ifs' or 'buts'... Simple!
     Please ask in-store or see our Loyalty Scheme page for more details.

Fully Comprehensive Stock Range
Due to certain technical restrictions on our old website we were unable to include all stock items that we may have had left over from our previous season’s ranges. However, this time around, we are able to present to you with our ENTIRE range of stock; meaning we can bring you even greater bargains online than ever before!

Upgraded Filter/Sort Facilities
Like to compare several similar products before you buy? Our enhanced Filter and Sort Functions now offer numerous ways to limit your search results and five distinct ways to arrange your selections before you buy. Thus, enabling you to narrow your choices much more efficiently and speed your overall buying process.

Customer Review and Social Media Features
Do you like to see what other people have bought and liked before making your choice? You can now do that here.
     Add and view customer comments directly at the bottom of each individual product page as well as via the various social media/email links provided. You can even filter your product searches by customer rating. You can also share the products that you are viewing or that you have bought using the share icons in the grey product title box of each product's page.

Gift Receipts for those Special Presents
A new tick box is offered for this on the Shopping Basket Summary page during the check-out process. When the Gift Receipt box is selected all prices on your order will not be shown on the printed Despatch Note included in your parcel. Perfect for when you want us to send your parcel direct to that special person! Remember you can also add a Gift Message on the Delivery Page to personalise your gift further.

Enhanced Returns Service
We have made it even easier for you to return anything you are not entirely happy with to us. A printable form is now available for this direct from the site. Buy with ultimate confidence from John Banks... Even better: Returning your items is still completely FREE from all UK addresses! Click here for full details.

Non-Invasive Customer Accounts with Many Handy Facilities
Unlike some of our competitors we do not attempt to enroll you in potentially interest-accruing credit accounts. We do not run credit checks on our customers.

In addition, registered users can now access several innovative features when logged-in:

Do you have parcels sent to more than one address on a regular basis? You can now save multiple delivery addresses against your account for easy recall when purchasing.

Need to put a little to one side for that special purchase at a later date? Add credit to your account for future purchases at any time with our simple but convenient account feature. Once logged-in, just enter the amount you wish to save with us in the box here. Payments can be made with credit/debit card or via Gift Voucher serial number. (We also accept payments into an account by cash at our store in Birmingham.) A cumulative total will be stored securely for you to redeem online, over the phone or in-store whenever you wish.

Tired of waiting for your refund to be processed by your bank/credit card company? Use your new temporary site credit, added to your account the moment we open your return parcel, instead! Our Returns page explains all the details on this.

Do you buy the same items regularly? Need to recall what size/item you previously purchased? You can now view your complete online Order History with us right here. Whether you placed your order by mail-order or in-store, all your transactions will be listed. So if you wish to place a repeat order or have a query on an old order, all is now resolved in a couple of clicks!

Need to keep a list of products you wish to purchase in the future? Try our Wishlist capability... Keep track of what you have in mind to buy; or pass on your list to anyone who has offered to get you a gift and help them choose the right thing for you (in the correct size). All quite simple. Just click on the 'Add to Wishlist' button from the varient pop-up box on the product pages to add an item to your list. Your complete (clickable) list is then viewable/editable/printable from its own page. Alternatively, there are also options to share it via email or social media.

All these features can be accessed from your Account Options page.

Downloadable e-Brochures
Want the familiarity and flexibility of a printed brochure on your PC or smart device? Well, here’s what you’re looking for!

At John Banks we are always striving to bring you what you want in Big and Tall Menswear shopping! With us you just get more!