WHAT TO LOOK OUT FOR AT BANKS'
Introduction to bigtall.co.uk
Why John Banks online? What does this site offer that others don't?
Welcome to John Banks Big & Tall Menswear online
Why shop with us? Well, apart from the standard of our menswear, its quality and value-for-money - a stylishness and range that others struggle to match - and an unsurpassed quality of service and after-sales care that our regular customers are only to happy to tell of..? All with that down-to-earth, common-man, non-corporate touch, that only an established family business can provide..? Let's just say, we hope you'll also find that this incarnation of our website is one of the the best in the Big & Tall Menswear field too...
Among all the usual features, you will find that we have made several enhancements here to aid and speed your overall buying experience.
Live Stock View... in a Single Glance
Each product page allows you to see in an instant what stock have available in any given size. No more messing with via fiddly drop-down boxes! Just click on any size you wish to see if we have want you need. More accuracy and fewer disappointments for you! No more doubts about whether we are going to sell out in your size! Or if it's the right time to grab the last of your favourite items, whilst we still have them!
Click on our Ordering Page if you require more help on how to make your purchases.
CLICK & COLLECT Service
Pre-pay Online for Fast In-Store Collection
Do you live local to us and need your goods fast? Now you can get that... Don't want to miss out on grabbing that last item in stock before you can get into our store? Now you no longer have to risk that... Just pay for your goods online and then collect them immediately you arrive at our store - at a time of your choice - even on the same day! (This can be particularly handy if your intended purchases include items from our footwear departments and our main store. Now all can be done in one swift transaction without the need to switch between stores when you arrive.)
Simply select "Click & Collect" during the checkout process. More details can be found on our Ordering Page.
Enhanced Loyalty Scheme
We still have our loyalty point scheme from our previous website but this feature is COMING SOON here. But never fear each time you buy you'll earn credit back with Banks'. Credit that can be used directly against your next purchase with us! No 'ifs' or 'buts'... Simple!
Please ask in-store or Contact Us for more details.
Upgraded Filter/Sort Facility
Like to compare several similar products before you buy? Our enhanced Filter and Sort Functions now offer numerous ways to limit your search results and multiple ways to arrange your selections before you buy. Thus, enabling you to narrow your choices much more efficiently and speed your overall buying process.
Helpful Customer Reviews
Do you like to see what other people have bought and liked before making your choice? You can now do that here.
Add and view customer comments directly at the bottom of each individual product page. You can even filter your product searches by customer rating.
Enhanced Speedy Returns Service
We have made it even easier for you to return anything you are not entirely happy with. A printable form is now available direct from this site. Buy with ultimate confidence from John Banks... Returning your items comes via a pre-paid RETURNS label in every parcel (UK addresses only)! Click here for full details.
Non-Invasive Customer Accounts
with Many Handy Facilities
Unlike some of our competitors we do not attempt to enroll you in potentially interest-accruing credit accounts. We do not run credit checks on our customers.
In addition, registered users can now access several innovative features when logged-in:
Do you have parcels sent to more than one address on a regular basis? You can now save multiple delivery addresses against your account for easy recall when purchasing. Adding, Deleting and Editing of stored addresses is done via the "Address Book" tab.
Need to put a little to one side for that special purchase at a later date? Add Store Credit to your account for future purchases at any time with our simple but convenient account feature. Once logged-in, just enter the amount you wish to save with us. Payments can be made with credit/debit card or via Gift Voucher serial number. (We also accept payments into an account by cash at our store in Birmingham.) A cumulative total will be stored securely for you to redeem online whenever you wish.
Tired of waiting for your refund to be processed by your bank/credit card company? Use your temporary Store Credit, added to your account the moment we open your return parcel, instead! Our Returns page explains all the details on this.
Do you buy the same items regularly? Need to recall what size/item you previously purchased? You can now view your complete online Order History (click on "My Orders") with us right here. So if you wish to place a repeat order, re-order an individual item or simply have a query on an old order, all is now resolved in one place with a couple of clicks!
Need to keep a list of products you wish to purchase in the future? Try our Wishlist capability... Keep track of what you have in mind to buy; or pass on your list to anyone who has offered to get you a gift and help them choose the right thing for you (in the correct size). All quite simple. Just click on the 'Add to Wishlist' heart-shaped button available on every product page. Your complete list is then viewable/editable/printable from its own tab here. So share it via email or social media today!
All these features and more can be accessed from your My Account page.